> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/gls-connector/gls-connector_en_us/uninstallation-and-data.md).

# Uninstallation and data consequences

Before uninstalling, back up labels and packages, resolve open shipments and make a deliberate decision about what happens to the data.

This page helps you remove the app in an orderly way without losing shipping information you still need.

## Before uninstalling

1. **Resolve open shipments:** In **GLS Packages**, check which packages have been uploaded but not yet shipped. Cancel shipments you no longer need with **Cancel Parcel**.
2. **Back up labels:** Download the labels you need with **Download Label**.
3. **Back up packages and track IDs:** Export the **GLS Packages** list, for example to Excel.
4. **Back up logs:** If necessary, export the **API Call Log**.
5. **Back up tariffs:** Keep your tariff workbooks.
6. **Check box inventory:** Resolve any pending box inventory reductions.

{% hint style="warning" %}
Deleting packages or removing the app does not cancel any shipment at GLS. Shipments that have already been uploaded keep their status at GLS. Arrange any necessary cancellations before you remove the app.
{% endhint %}

## Uninstall

You uninstall the app in Business Central **Extension Management**. Business Central offers options for handling the extension's data. Make a deliberate decision about whether the data should be kept.

The app does not run its own cleanup routine during uninstallation. Which data remains after uninstallation depends on the option you choose in Business Central. We make no further commitment regarding deletion or retention.

## Credentials at GLS

If you will no longer use the connector, deactivate API credentials you no longer need at GLS.

## Retention obligations

Before you remove data permanently, check your internal and statutory retention periods for shipping and customs documents.

## License

Uninstalling does not end a subscription. Cancel or change your license through the channel you purchased it from. See [License and plans](/gls-connector/gls-connector_en_us/licensing-and-plans.md).


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