Common questions

Answers about search, opening documents, and archive registration.

The posted document is not in the archive

That is expected in this version. Business Central only registers the document. The PDF is not uploaded. You can search for documents that are already stored in the Inoxision archive.

The action is missing

Check the SOU BC Inoxision permission set. The queue needs SOU BC Inoxision Admin. Search Inoxision is on customers, vendors, and the four posted document types, not on quotes or orders.

The connection check fails

Check the HTTPS address, that API Key Stored is Yes, and that Auth Mode is Authorization Bearer. Allow Non-HTTPS does not work in a production company.

A result does not open

The document link must use HTTPS, and its host must be allowed. Update Allowed Document Hosts when the link uses a different host from the connector address.

The API key is missing in another company

The key is stored per company. Enter it again in the second company.