> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/magento-2-api-connector/magento2_en_us/order-processing/restart-duplicates-and-multi-store-risks.md).

# Restart, Duplicates, and Multi-Store Risks

Failed runs must not be blindly retried.

### Restart

1. Check Activity Log and API response.
2. Determine whether Magento/BC has already created a target object.
3. Verify IDs and dashboard links.
4. Fix the root cause.
5. Repeat the smallest sub-process.

### Duplicate Protection

The app checks for existing Magento IDs and BC documents. Protection can fail if link fields are missing or have been manually changed.

### Multi-Store Risks

Some data is store-specific while other data represents global BC master data. Verify the Web Store Code in the dashboard, mappings, and logs.

{% hint style="warning" %}
The catalog routine for `website_ids` does not filter uniquely by Web Store Code everywhere in version 27.10.0.16. Test product websites particularly carefully when using multiple stores.
{% endhint %}

### Parallelism

Do not start parallel runs for the same shop and area.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.solutioo.de/magento-2-api-connector/magento2_en_us/order-processing/restart-duplicates-and-multi-store-risks.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.