> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/magento-2-api-connector/magento2_en_us/order-processing/use-the-order-dashboard.md).

# Use the Order Dashboard

The **Sales Order Dashboard** is the worklist for downloaded Magento orders and credit memos. It links the Magento order number to the created BC document and the latest processing message.

### Dashboard Orientation

<table data-view="cards"><thead><tr><th></th><th></th></tr></thead><tbody><tr><td><strong>🔗 Identity</strong></td><td>Webshop, Magento ID, and visible order number.</td></tr><tr><td><strong>👤 Customer &#x26; Value</strong></td><td>Order date, customer, currency, and total amount.</td></tr><tr><td><strong>🧾 BC Document</strong></td><td>Sales order plus associated shipment and invoice.</td></tr><tr><td><strong>🚦 Status</strong></td><td>Success, error, and Status Description of the last run.</td></tr></tbody></table>

### Typical Actions

{% columns %}
{% column width="50%" %}
**Orders**

* Download a single order
* Create or open a sales order
* Reload missing product options
* Check document links
  {% endcolumn %}

{% column width="50%" %}
**Follow-Up Documents**

* Open posted shipment
* Report tracking to Magento
* Upload invoice
* Verify credit memo data
  {% endcolumn %}
  {% endcolumns %}

### Safely Retry Errors

{% stepper %}
{% step %}
**Select the affected line**

Do not restart the entire download if only one order failed.
{% endstep %}

{% step %}
**Read the Status Description**

Derive the webshop, mapping, posting group, or missing master data from the message.
{% endstep %}

{% step %}
**Correct the root cause**

Repair the configuration, mapping, or master data record specifically.
{% endstep %}

{% step %}
**Reprocess only this order**

Check the existing BC document and dashboard link to rule out duplicates.
{% endstep %}

{% step %}
**Review the document before posting**

Verify customer, prices, tax, shipping costs, options, and location from a business perspective.
{% endstep %}
{% endstepper %}

{% hint style="danger" %}
**Create Credit Memo** in version 27.10.0.16 technically creates a **Blanket Order** instead of a BC Sales Credit Memo. Do not use this action in production until the process has been corrected and fully tested.
{% endhint %}


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