Monitoring & Troubleshooting Overview

Three log levels are available for daily monitoring:

• Activity Log: business flow, direction, module, success, and message
• API Calls Log: request URL, status, and optionally request and response data
• Product Download Log: progress of large product downloads

Diagnostic Principle

1. Identify the webshop and record.
2. Read the Activity Log message.
3. For API errors, check the technical response.
4. Correct the mapping or configuration.
5. Restart only the smallest process.
6. Verify the result in BC and Magento.

Developer Logging

The global switch enables the feature; individual scopes are activated separately.

API logs may contain customer, address, item, and document data. Enable payload logging only for a limited time.