> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/magento-2-api-connector/magento2_en_us/troubleshooting-and-support/product-download-log-and-restart.md).

# Product Download Log and Restart

The Product Download Log documents large, batch-based product downloads.

### Fields

Start/End, Shop, Batch, Cursor/Last ID, SKU, Processed/Successful/Failed, Status, and Message.

### On Abort

1. Note the last successful record.
2. Check the error cause in the Activity/API Log.
3. Correct the mapping, attribute, or master data.
4. Restart the product download.
5. Verify that the cursor resumes correctly.

### No Manual Cursor Change

Only change cursor/start values if you understand how they work and what the consequences are.

{% hint style="warning" %}
Restarting with an incorrect start point can skip records or reprocess them unnecessarily.
{% endhint %}

### Final Verification

Compare total count, last ID, open errors, and spot checks in BC.


---

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