Frequently Asked Questions (FAQ)

On these pages you will find short, self-contained answers to the most frequently asked questions about the Shopware 6 API Connector for Microsoft Dynamics 365 Business Central. Each question is formulated as its own heading and answered individually – ideal for quick reference.

Topics

Connection & Authentication

Access data, connection test, token, error 401. Open

Items & Catalog

Upload, visibility, categories, variants, pictures, SEO. Open

Prices & Inventory

Price upload, tiered/special prices, currency, inventory. Open

Orders

Download, sales order creation, status, shipping costs. Open

Customers & B2B

Customer upload, B2B users, roles, guest customers. Open

Download & Matching

Product matching by SKU, downloads from Shopware. Open

PDF Documents

Invoices/credit memos/shipments in the customer portal. Open

Synchronization & Errors

Automation, logs, error codes, restart. Open

Are you looking for a specific error? In that case, the page Common Problems and Solutions will also help.

Your question is not listed? Our team will be happy to help – you will find the contact details under Support Contacts.