> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/shopware/shopware6_en_us/order-processing/order-intake-from-shopware-into-bc.md).

# Order Intake from Shopware into BC

The Shopware 6 API Connector enables the automatic import of orders from your online shop into Business Central.

### 1. Order Import

{% columns %}
{% column width="41.66666666666667%" %}

#### Manual Import

1. Click *"Shopware"* <i class="fa-right">:right:</i> *"Download Orders"*.
2. The new orders are imported.
   {% endcolumn %}

{% column width="58.33333333333333%" %}

#### Automatic Import

For the automatic import:

1. Create a **Job Queue Entry.**
2. Select the corresponding codeunit.
3. Define the interval (for example, every 15 minutes)
   {% endcolumn %}
   {% endcolumns %}

<div align="left" data-with-frame="true"><figure><img src="https://3167966143-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsUTvHyq0bxTYi3oQtlM%2Fuploads%2Fb7D8bHePpGHOqPyUm8nJ%2FBildschirmfoto%202026-04-30%20um%2011.01.58.png?alt=media&#x26;token=7c6c46e8-800f-4dbb-88c1-48a6e261d7ff" alt=""><figcaption></figcaption></figure></div>

<div align="left" data-with-frame="true"><figure><img src="https://3167966143-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FVsUTvHyq0bxTYi3oQtlM%2Fuploads%2Fj26dhSC2fPcD1jS3MxoG%2FBildschirmfoto%202026-06-11%20um%2011.09.20.png?alt=media&#x26;token=c8bb0a07-dc59-4b22-82a6-52bac9aa908e" alt=""><figcaption></figcaption></figure></div>

### 2. Imported Data

{% columns %}
{% column width="50%" %}

#### Order Header

<table><thead><tr><th width="156.620849609375">Shopware Field</th><th width="157.384765625">BC Field</th></tr></thead><tbody><tr><td>Order number</td><td>External Document No.</td></tr><tr><td>Order date</td><td>Document Date</td></tr><tr><td>Customer</td><td>Sell-to Customer No.</td></tr><tr><td>Billing address</td><td>Sell-to Address</td></tr><tr><td>Shipping address</td><td>Ship-to Address</td></tr></tbody></table>
{% endcolumn %}

{% column width="50%" %}

#### Order Lines

<table><thead><tr><th width="145.5789794921875">Shopware Field</th><th width="129.7587890625">BC Field</th></tr></thead><tbody><tr><td>Item number</td><td>No.</td></tr><tr><td>Item name</td><td>Description</td></tr><tr><td>Quantity</td><td>Quantity</td></tr><tr><td>Unit price</td><td>Unit Price</td></tr><tr><td>VAT</td><td>VAT %</td></tr></tbody></table>
{% endcolumn %}
{% endcolumns %}

{% columns %}
{% column width="83.33333333333334%" %}

#### Additional Data

* **Shipping costs:** are created as a separate line.
* **Discounts:** are processed as line discounts or vouchers.
* **Payment information:** the payment method is mapped.
  {% endcolumn %}

{% column width="16.666666666666657%" %}

{% endcolumn %}
{% endcolumns %}

### 3. Order Status Filter

You can filter which orders are imported:

<table><thead><tr><th width="112.2662353515625">Status</th><th width="149.1549072265625">Description</th><th width="165.56591796875">Import recommended</th></tr></thead><tbody><tr><td>open</td><td>New order</td><td>✅ Yes</td></tr><tr><td>in_progress</td><td>In progress</td><td>✅ Yes</td></tr><tr><td>completed</td><td>Completed</td><td>⚠️ Optional</td></tr><tr><td>cancelled</td><td>Canceled</td><td>❌ No</td></tr></tbody></table>

### Frequently Asked Questions

#### As which document type is a Shopware order created in Business Central?

This is controlled by the “Download Order As” configuration option: Quote, Order or Invoice. The document is only created automatically if “Generate Sales Order” is also enabled. The number series used comes from “Sales Ord No.Series”, and the location from “Ord Download Location”.

#### How do I recognize in Business Central which Shopware order a document came from?

The connector stores the fields “SOUSHW Web Order ID”, “Web Order No” and “Web Order Auto Increment” on the sales document. In addition, the external document number is set in the format `SW:{order number}`, so that every BC order can be assigned unambiguously to the Shopware order.

#### How is the customer of an order determined?

The connector loads the Shopware customer via `customer/{id}` and looks for the matching customer using the “SOUSHW Web ID” or – depending on “Cust. Mapping Type” – by email, phone or mobile number. Guest orders are posted to the “Default Guest Cust.”; if “Create Unknown Cust.” is enabled, a new customer is created from the “Cust. Template” when no match is found.


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