Special Prices

Learn how to synchronize special prices and campaigns between BC and Shopware.

Special prices enable time-limited campaigns and individual customer prices.

1. Special Prices in Business Central

1.1 Time-Limited Prices

1

Open "Sales Prices" or "Sales Price Lists" using the BC search.

2

Create a price with a validity date.

Search field in BC

Window for entering time-limited prices/campaigns

1.2 Customer-Specific Prices

For individual customer prices, fill in the following fields:

• Description: your meaningful description
• Assign-to Type: "Customer"
• Assign-to No. (custom): select the customer here.
• Starting date and ending date: define the period, if required.
• Under "Shopware" you will find the "Lines", where you select the special prices and items.

2. Synchronization to Shopware

Campaign Prices

Campaign prices with a validity date are transferred to Shopware:

• The starting date and ending date are adopted.
• Shopware displays the reduced price.
• Once the period expires, the regular price applies again.

Display in Shopware

• Original price shown with a strikethrough
• Current campaign price highlighted
• Optionally a countdown until the campaign ends

3. Customer Group Prices

3.1 Price Groups in BC

1

Create "Customer Price Groups" in BC. The quickest way to reach this menu is through the BC search.

2

Assign a price group to the customer. To do so, open the "Invoicing" section on the Customer Card of the respective customer. Then select the appropriate template from the drop-down menu in the "Customer Price Group" field.

3

Create prices for the price groups. See also Special Prices in Business Central.

3.2 Mapping to Shopware

• Open Shopware Mapping Customer Groups
• Map the BC price groups to the Shopware customer groups:

BC Price Group	Shopware Customer Group
DEALER	Dealers
VIP	VIP customers
WHOLESALE	Wholesale

4. Discounts

4.1 Line Discounts

Discounts at item level:

Create the sales line discounts directly in Business Central. They are then transferred to Shopware as percentage discounts.

This ensures that the discount information maintained in Business Central is passed to Shopware consistently and can be used there for the corresponding sales or item data.

How do you get to the price list line?

1. Either from the item view

In the item list, first select the item for which a discount is to be stored. Click the item you want so that it is highlighted.

Then open the corresponding view through the menu item "Prices & Discounts" "Sales Discounts". There you can enter the price list lines you need and maintain the sales discounts for the selected item.

Item list

1. Or from the Item Card

On the Item Card there are two ways to open the "Price List Lines" menu.

You can either call up the price list lines through the menu item "Prices & Discounts" or, alternatively, select the "Sales Prices & Discounts" entry in the "Prices & Sales" section.

Both paths lead to the corresponding view, in which you can view and edit the price list lines or enter new sales discounts. See the screenshot.

Menu item: price list lines per item

4.2 Customer Discounts

Discounts for specific customers are stored directly on the respective Customer Card. To do so, open the Customer Card of the customer you want and enter the corresponding discount information there.

On the Customer Card, navigate to the "Invoicing" section and then to the "Prices & Discounts" entry. There you can define which discount applies to the customer and at what rate it is granted.

The stored discounts are then taken into account when documents are created for this customer.

5. Campaign Planning

Preparation:

Four weeks before the start, the prices are created in Business Central. One week before the start, the synchronization is tested to make sure that the data is transferred correctly. On the launch day, a final check is carried out in Shopware.

To create a campaign, scroll up to the section 4.1 Line Discounts. There you will find the corresponding instructions for setting up a campaign.

Once the campaign period has expired, the campaign prices stored in Business Central automatically become invalid. Shopware then displays the regular prices again. No manual action is required for this.

Tips for Day-to-Day Use

Campaign planning

• Plan campaigns well in advance.
• Test prices before the campaign starts.
• Document all campaigns.

Pricing strategy

• Keep discounts attractive but profitable.
• Limit campaign periods.
• Communicate clearly.

Control

• Spot-check prices.
• Monitor the Activity Log.
• Respond quickly to errors.