> For the complete documentation index, see [llms.txt](https://docs.solutioo.de/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.solutioo.de/vr-payment-gateway/vr-payment-gateway_en_us/configuration/automatic-sync.md).

# Automatic synchronisation

Payment status comes directly from the VR Payment API. Setup creates a job queue entry for that.

#### Activate the job queue

1. Open **VR Payment Setup**.
2. Choose **Activate job queue**.
3. The entry runs every **15 minutes**, every day of the week, with up to 3 retries.

The page shows **Job queue status**, **Last run**, and the **last error** if any.

#### What each run does

1. Synchronise transactions
2. Synchronise refunds
3. Synchronise payouts / bank transactions
4. Synchronise payment tokens
5. Match open links against customer ledger entries (**Paid externally**)
6. Close expired links
7. Send expiry reminders (if enabled)

You can also run **Synchronize** at any time or **Synchronize everything with VR Payment** from the role center.

{% hint style="info" %}
A former Azure webhook listener is no longer required. If setup still shows **VR Payment webhook configured**, remove it with **Remove old Azure webhook**.
{% endhint %}

{% hint style="warning" %}
The integration must be **Enabled**. Otherwise the job exits immediately without calling the API.
{% endhint %}


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