For the complete documentation index, see llms.txt. This page is also available as Markdown.

Refunds

Full refund from a transaction, sales order, or posted invoice.

A refund goes through the VR Payment refund API and can then be posted in the G/L as a customer refund.

Where you start a refund

  • Transaction card: Create refund (only for a completed transaction)

  • Sales order and posted sales invoice: Create refund / Show refunds

The app derives line-item reductions automatically from the transaction lines.

Status and G/L

On VR Payment Refunds (list and card):

  • Post to G/L

  • Create journal line

If Post cash receipt automatically is on, the app posts successful refunds itself and applies open credit memos.

The job queue synchronises refund status regularly. You do not need to keep the list current by hand.